Changes you must report or risk having your PIP payments stopped | Personal Finance | Finance

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Department For Work And Pensions

The DWP has reminded PIP claimants they need to notify of changes. (Image: Getty)

Recipients of Personal Independence Payments (PIP) are being warned they could face a halt in their monthly benefits if they fail to report certain changes to the Department for Work and Pensions (DWP).

While updates such as a new name, doctor, health professional, or address aren’t required to be reported, leaving the UK for more than four weeks could jeopardise entitlements.

The 2024 PIP Handbook on GOV. UK advises: “This change may affect the claimant’s entitlement to PIP. We will need to know the date the claimant is leaving the country, how long they are planning to be out of the country, which country they are going to and why they are going abroad.”

For those planning an extended break to bask in the summer sun, it’s crucial to inform the DWP promptly with the necessary details – something to bear in mind when making travel arrangements.

UK Passport Post Brexit

Brits need to tell the DWP if they’re leaving the country for over four weeks (Image: Getty)

To report any changes, contact the PIP enquiry line at 0800 121 4433, available from 9am to 5pm, Monday through Friday. Note that opening hours may vary during holiday periods.

Here is a comprehensive guide to all the changes in circumstances and whether you need to contact the DWP about them, reports the Daily Record.

Changes to daily living or mobility needs

You should tell DWP if, for example, you need more or less help or support or the condition will last for a longer or shorter time than you previously told DWP about.

This change may affect entitlement to PIP, the amount and the period of the PIP award.

economy and finance with sterling banknotes

PIP payments could be stopped if you don’t tell the DWP about changes. (Image: Getty)

Leaving the country or planning to leave the country for a period of more than four weeks

This change may affect the claimant’s entitlement to PIP. The DWP needs to know the date the claimant is leaving the country, how long they are planning to be out of the country, which country they are going to and why they are going abroad.

Stays in hospital or similar institutions

DWP guidance states both components of PIP cease to be payable 28 days after the claimant is admitted to an NHS hospital.

Privately funded patients are unaffected by these rules and can continue to be paid either component of PIP.

If a claimant is in hospital or a similar institution at the date entitlement to PIP starts, PIP is not payable until they are discharged.

Care homes

The daily living component of PIP ceases to be payable after 28 days of residency in care home where the costs of the accommodation are met from public or local funds. The PIP mobility component can continue to be paid.

Those who fully self-fund their care home placement are not affected by these regulations. If a claimant is residing in a care home at the time of entitlement, the PIP daily living component will not be paid until they depart.

Linked spells in a hospital

Hospital stays and care home spells are considered linked if there is a gap of no more than 28 days between them. The same applies to the daily living component for periods spent in a care home.

The mobility component does not have this link as its payment is not impacted while in a care home. Both components of PIP cease payment after a total of 28 days spent in hospital.

Similarly, the daily living component of PIP stops after a total of 28 days in a care home

If a claimant transitions between a hospital and care home, or vice versa, these periods will also be linked.

Mobility scooters for sale outside mobility shop, Chelmsford, Essex, England.

Changes in mobility need reporting to the DWP. (Image: Getty)

Imprisonment

In cases of imprisonment or legal custody, this could affect the amount of PIP payable to the claimant.

The DWP requires information on the date the claimant was taken into prison or legal custody and the expected duration of their stay, if known.

PIP ceases to be payable after 28 days if someone is detained in legal custody. This rule applies regardless of whether the offence is civil or criminal, and whether they have been convicted or are on remand.

Suspended benefit payments are not refunded, irrespective of the outcome of proceedings against the individual. Two or more separate periods in legal custody link if they occur within a year of each other.

Change of name

This alteration will not impact payment or eligibility for PIP, but it is crucial that the DWP has the most current details for the claimant.

This change must be reported in writing – if the claimant phones to provide these details, the DWP will request that these details be put in writing. The written notification should include:

  • complete details of their previous name.
  • their new name.
  • details of any changes made to the bank or building society account into which PIP is paid, such as the name of the account or the account number.
  • their signature on the letter.

Change of account PIP is paid into

The DWP requires full details of the name and address of the new bank or building society along with details of the new account including the name of the account, the account number and the sort code or roll number.

Change of person acting for the claimant

This refers to an appointee or someone with power of attorney for the claimant.

This change is important so the DWP can make payments to the correct person at the right time. They need the full name, address and contact details of the new person who is acting for the claimant.

If the person acting for the claimant has moved or has different contact details, the DWP just needs the new details.

Change of account PIP is paid into

The DWP requires full details of the name and address of the new bank or building society along with details of the new account including the name of the account, the account number and the sort code or roll number.

Change of person acting for the claimant.

Change of address

This alteration, unless it involves a hospital or nursing home, will not impact the eligibility or payment of PIP. It’s crucial that the DWP has the most recent information for the claimant.

They require comprehensive details of the new address to which the claimant has relocated, including the postcode and the date of the move.

Change of doctor or healthcare professional

This modification will not affect the payment or eligibility for PIP and is not obligatory once a decision on the PIP claim has been reached.

However, if the change occurs during the claiming process, it’s vital that the DWP have the most current information. This ensures that the assessment provider has the correct contact details to collect any additional information they may need.

The DWP requires the full name, address, and contact details of the new doctor or healthcare professional.

Complete details about changes of circumstance if you are receiving PIP can be found in the online handbook here.

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